There are no accounts on this app. You never made one, so there is nothing to log into and nothing to close. What exists is a random ID your phone made up, and whatever settings you attached to it. This page tells you how to get rid of all of it.
In the app, open the Alerts tab, scroll to the bottom and tap Delete my data. It is gone immediately — not queued, not a ticket for someone to action on Monday.
It has to work that way round, and the reason is worth stating. The only thing identifying you is a random ID your phone invented, which nothing ever shows you. So if you emailed us asking to be deleted, we could not find your row — you would have no way to tell us which one was yours, and we would have no way to check. The button knows, because it is running on the phone that made the ID.
For the email alerts from the website, email is the right route, because there we do know your address. Write to hello@kraftstories.com from the address you signed up with, or use the unsubscribe link in any email we have sent you. We action it within 30 days and normally the same day.
Alerts tab, bottom of the screen, “Delete my data”. Your settings, your followed studios, your push token and the log of what we sent you are deleted from our database on the spot, and the app forgets its own ID. Open it again afterwards and you are a brand new install with nothing attached to you.
Immediate, and complete
The website’s email alerts are keyed to your address, so we can find and delete those on request. Every email we send also carries an unsubscribe link, which stops the sending straight away.
Within 30 days
Notifications stop, because the push token dies with the app. But it does not erase the row — Apple and Google never tell us you uninstalled, so we have no way to know it happened. Tap the button before you delete the app if you want it actually gone.
Stops alerts, keeps the row
All of the below, permanently, not flagged as hidden and kept in a corner.
Worth listing, because “delete my data” is usually asked by someone who does not know what was taken. For this app, the answer is mostly nothing.
Two things, and we would rather say so than let you find out.
Counts like “the rainy-day guide was read 400 times this week” stay, because by the time they reach us they are a number and not a person. There is no key in them to find you by, which also means there is nothing in them we could delete on request even if you asked.
If you wrote to us, that message sits in a mailbox like any other correspondence. Ask and we will delete that too — it just is not automatic, because deleting the thread that contains your deletion request is a slightly silly thing to do by default.
Routine retention — how long things stick around when you have not asked for deletion — is in the privacy policy.
Local Hawaii Events is run by KraftStories, 15 N Pauahi St, Honolulu, HI 96817. Requests go to hello@kraftstories.com and a person reads them.